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GDPR Compliance Statement

Last Updated: April 28, 2026

Our Commitment to GDPR Compliance

Although Fresh Pro Accounting Group is based in Canada and primarily serves Canadian clients, we respect the data protection rights of all individuals, including those in the European Union. This statement outlines our compliance with the General Data Protection Regulation (GDPR) for any EU residents who may interact with our services.

Data Controller

Fresh Pro Accounting Group acts as the data controller for personal information collected through our website and services.

Fresh Pro Accounting Group
1845 Granville Street, Suite 420
Vancouver, BC V6Z 1N3, Canada
Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you voluntarily provide information through forms or communications
  • Contractual Necessity: To fulfill our accounting service agreements
  • Legal Obligation: To comply with tax laws and financial regulations
  • Legitimate Interests: To maintain business operations and client relationships

Your GDPR Rights

If you are an EU resident, you have the following rights under GDPR:

Right to Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You can request that we correct inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data, subject to legal retention requirements for accounting records.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You can request your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You can object to processing of your personal data for direct marketing or other purposes.

Rights Related to Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] with the subject line "GDPR Request." We will respond within 30 days.

You will need to provide:

  • Your full name
  • Email address associated with your account or inquiry
  • Description of your request
  • Proof of identity (for security purposes)

Data Protection Measures

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection
  • Incident response procedures

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy. For accounting and tax records, we typically retain data for seven years in compliance with Canadian tax law.

International Data Transfers

If we transfer personal data from the EU to Canada, we ensure appropriate safeguards are in place. Canada has been recognized by the European Commission as providing adequate data protection for commercial organizations under PIPEDA.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant supervisory authorities within 72 hours, as required by GDPR.

Third-Party Processors

When we use third-party service providers who process personal data on our behalf, we ensure they comply with GDPR requirements through contractual agreements.

Cookies and Tracking

We use cookies only with your consent. You can manage your cookie preferences through our cookie banner or browser settings. See our Cookies Policy for details.

Children's Data

We do not knowingly collect or process personal data from individuals under 16 years of age.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in the EU, particularly in the member state where you reside, work, or where the alleged infringement occurred.

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when the most recent changes were made.

Contact Information

For questions about our GDPR compliance or to exercise your rights:

Email: [email protected]
Subject: GDPR Inquiry
Address: 1845 Granville Street, Suite 420, Vancouver, BC V6Z 1N3, Canada

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